951 Mindlance jobs in Albany,NY

Call Center Sales Representative

Spectrum

Albany, NY 12205

High school diploma or equivalent
Clear, straightforward and professional communication with customers and colleagues.
Proven sales techniques with consistent achievement of sales goals.
Proficiency in computer and consumer electronics.
Competence in using personal computers and relevant software applications, including billing systems.
Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks.
Demonstrated judgment and initiative in accomplishing job duties.
Working knowledge of cable communications products and services, including TV, internet, and telephone.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Nassau Financial Group

Albany, NY 12201

Trinity Health

Albany, NY 12260

TEKsystems

Albany, NY 12260

Adecco

Menands, NY 12204

A Bachelor's degree in business or related field
A minimum of 2 years' experience in an applicable role
Familiarity with the tracking and reporting needs of the New York electric and gas companies
Possesses knowledge and understanding of clients electric or gas policies, processes, systems, tariffs, and general construction practices and how to apply them effectively. Experience with process management and improvements
Experience with enhancing reports and dashboards
Knowledge and understanding of customer systems (CRIS and/or CSS)
Strong customer service focus
Knowledge of gas and electric operations including penalty metrics and regulatory reporting
Ability to work as part of a geographically diverse virtual team
Strong written and oral communication skills
Copes with a changing landscape and can overcome obstacles
Strong critical thinking and analytical skills
Proficient in relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint).
Exposure to Gas Field Operations processes and regulatory requirements is preferred