Operations Clerk

DHL Express

Fort Worth, TX 76137

Patient Registration Representative

Parkland Health Hospital System

Dallas, TX 75235

Must have demonstrated communication skills to include above average verbal skills (heavy public contact) and written skills
Must be detail oriented and have sharp analytical skills to resolve registration issues as related to multiple groups including third-party payors, physicians, patients and the system
Must be able to work collaboratively with colleagues to deliver patient/customer services that exceeds patient expectations as evidenced by patient satisfaction scores
Must have working knowledge of medical terminology
Patient registration experience preferred
Must be able to demonstrate competency required as applicable to specialty area
Must be able to solve problems within the guidelines of established policies and procedures
Completion of a Parkland Workforce Development Training Program may substitute for the required education and experience
Must be able to adjust to multiple demands, shifting priorities and rapid change
Must be able to demonstrate basic clerical skills and working knowledge of standard office equipment
Bilingual skills preferred
Must have familiarity with diagnostic ICD-9 CM coding and HCPCS-CPT4 procedure codes
Must have three years of customer service experience, preferably in a medical/healthcare/health insurance setting

Full Package Media

Dallas, TX 75217

Methodist Health System

Dallas, TX 75215

Proficient in detailed work
Team oriented
Excellent written and oral communication skills to interact with physicians, other health care workers, the general public, administration, and health information management staff
Minimum of 2 years of DRG based coding experience in an acute care hospital
With experience using an encoder
High school graduate or its equivalent
Maintain a professional image in handling confidential patient information