2+ years of experience in a 24x7 Operations Center
Capability to distinguish and identify various colors for alarm state identification in current tools and software
Knowledge of HFC network concepts, DOCSIS and end-user support principles
Ability to collaborate effectively within a team environment
2+ years of experience in NOC, dispatch, call center or help desk support
Two-year degree or certificate with emphasis in telecommunications or IT
Ability to read, write and speak English
Practical problem-solving skills and the ability to address situations with limited standardization
Proficiency with desktop computer hardware and software monitoring tools for network performance analysis
Ability to write routine reports and correspondence and produce reports outlining network trends
Familiarity with Managed Wi-Fi tools and the ability to use them to troubleshoot basic issues
2+ years of cable or telecommunications experience in field operations, HFC plant troubleshooting or maintenance technician roles

Sales Representative

Spectrum Careers

Cary, NC 27513

Electronic Technician

Belcan

Raleigh, NC 27601

Anduril Industries

Morrisville, NC 27560

Eligible to obtain and maintain an active U.S. Secret security clearance
High School graduate or equivalent
Must be a U.S. Person due to required access to U.S. export controlled information or facilities