962 Office Admincustomer Service jobs in Katy,TX

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Admin

Adecco

Katy, TX 77494

$16-$17/hr

OnsiteBilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

Bilingual in English and Spanish preferred
Pay Details: $16.00 to $17.00 per hour
Front Desk Administrator
Front Desk Administrator to support office operations through accurate data entry, documentation handling, and client communication
Use the technological tools provided by the company for database management, document processing, and customer service in accordance with established internal procedures
Provide customer contact and service by resolving complaints, questions, or claims, or transferring and redirecting calls to the appropriate office staff member when necessary
Contact clients to obtain or provide information via phone calls, email, and text messages, maintaining accurate records of each interaction in the company's system
Create, maintain, and enter information into databases and the company's system while continuously updating the company's databases according to internal procedures
Operate office equipment, telephone systems, and instant messaging systems to support efficient daily operations and timely communication with internal and external clients
Review, collect, and manage documentation to ensure it is complete, accurate, and compliant with regulations, obtaining the necessary documentation to process client cases and files
Safeguard the security of client records to ensure confidentiality is maintained and disclose information to individuals or agencies only in strict accordance with applicable regulations
Schedule, conduct, coordinate, and communicate appointments for both internal and external clients, ensuring all relevant information is documented in the company's databases
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.