Experience supporting office productivity software (e.g., Microsoft Office 365, Google Workspace, Adobe Creative Suite) and collaboration tools (e.g., Microsoft Teams, Slack)
Flexibility to work during evenings, weekends, and holidays as part of the extended hours on call rotation
Proven experience in an IT support or service desk role, ideally in an executive or high-priority support capacity
Experience with O365 Admin Portal Experience is a plus
Experience with Microsoft Intune a plus
2nd Shift (3PM-2AM, Monday-Thursday)
It certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified IT Professional (MCITP) are a plus
Solid understanding of IT infrastructure, including networking, Active Directory, VPN, and cloud services (AWS, Azure)
Fully onsite position, Monday through Friday
Strong knowledge of Windows and Mac OS, as well as mobile devices (iOS, Android)
Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment
Ability to handle sensitive information with discretion and maintain confidentiality
5 to 7 years of experience
Proficiency with remote troubleshooting tools (e.g., TeamViewer, Zoom, VPN solutions)
Excellent communication skills, with the ability to explain complex technical concepts to non-technical users
Strong problem-solving skills and a proactive approach to troubleshooting

Corporate Associate

McCarter & English, LLP

Philadelphia, PA 19019

Front Desk Receptionist / HR Administrative Assistant

Alterra Property Group

Philadelphia, PA 19019

Prospect International Airport Services

Philadelphia, PA 19102

Must be able to obtain credentials required as per airport or state or customs requirements.
High School diploma or GED.
Must be able to constantly lift, move up, push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.
Must be at least 18 years of age.