Must be 18 years or older
Comfortable using common hand and power tools (e.g., drill, level, screwdriver, anchors)
Have the ability to transport yourself to and from jobs
Must undergo a background check
Agree to the Taskrabbit Global Terms of Service

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Customer Experience Associate

AAFES

Fredericksburg, VA

Flexible Schedule

New, Posted 1 day ago

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Customer Experience Advocate I (Fredericksburg, VA)

AmeriGas Propane

Fredericksburg, VA 22401

Onsite

High School Diploma or Equivalent
One to two years customer service experience; in a contact center preferred
Demonstrated understanding of computer-based tools and programs
Respond to and process all customer calls in a prompt and professional manner
Acknowledge and resolve customer concerns; promptly escalate complaints when needed
Process orders, forms, applications, requests, and payments accurately
Keep records of customer interactions, transactions, comments and complaints by recording clear, complete and concise documentation in case management logs
Attend and collaboratively participate in staff meetings and training sessions
Ability to work independently and within contact center teams
Good problem-solving skills and asks for guidance when needed
Good judgment and independent decision making within assigned authority levels
Positive attitude and excellent interpersonal and listening skills; demonstrates effective customer care with all customers consistently and equally
Effectively communicates in English - verbal and written
Efficient and accurate use of systems and tools with a strong ability to multi-tasking
Candidates must be willing to submit to a pre-employment drug screen and a criminal background check
As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician
Applicants for such positions who are actively using medical marijuana may be denied hire on that basis