2471 Operations Manager jobs in Bound Brook,NJ

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Infrastructure Operations Manager (Radio / 911 / PSAP Operations Support Manager)

Princeton University

Princeton, NJ 08542

~ 41 min OnsiteUrgently Hiring

10+ years of relevant and progressively responsible professional experience
5+ years managing and/or supervising teams
Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience
Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases.
Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems.
Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI).
Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level.
Knowledge of current and evolving 911/PSAP best practices and standards.
Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater
Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming ‘codeplug' templates.
Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces.
Knowledge of geographic information systems (GIS) and interface technologies used for mapping.
Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies
Ability to design and implement radio programming templates and maintain interoperability with external agencies.
Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases.
Handle confidential information with discretion and maintain composure during emergencies.
Manage multiple projects and competing priorities in a fast-paced environment.
Work independently or collaboratively and escalate critical issues appropriately.
Available 24x7 for emergency response as needed.
Ability to type on a keyboard
Ability to occasionally lift up to 50 pounds.
Ability to climb interior vertical ladders up to 25' to enter roof access ports
Ability to be occasionally exposed to highly traumatic, stressful situations or events
Ability to work with occasional exposure to noise
Selection and screening process (written and oral)
Proficiency tests for typing and knowledge of Microsoft Office applications
Comprehensive criminal background investigation
Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur