675 Operations Manager jobs in Palmer,MA

Team Lead - Retail Sales & Operations

Rocky's Ace Hardware

Ludlow, MA 01056

Team Lead
Open and close the store in the absence of the Store Manager and Assistant Manager
Safety and security, as assigned
Oversee the tasks assigned to store team
Assist in the training of store team to ensure optimum performance and customer service
Oversee store team in the absence of the store manager to ensure optimum performance and customer service
Assist in inventory maintenance; general housekeeping
Oversee receiving of merchandise, processing shipments and/or store stocking as well as management of cash & receivables in accordance with company procedures as assigned or in the absence of management
Work with management team to achieve established sales and productivity goals
Assist in maintaining the good working condition of store equipment and fixtures
Work with management to develop and execute ideas and activities to increase store traffic
Ensure that end-caps, cross merchandising, and feature displays are properly merchandised and maintained
Set the example and consistently execute the highest standards relative to providing amazing customer service to all Rocky's customers
Resolve customer complaints in a manner that is timely, courteous and discreet
Authorize acceptance of checks, etc, in a manner that is consistent with company policy
Work with the processing of weekly hot sheets and price adjustments ensuring store bin tagging completed in a timely manner
Attend mandatory monthly store meetings
Other responsibilities as assigned by store management

UPS

Chicopee, MA 01021

Global Partners

Palmer, MA 01069

Must be available to work flexible hours that may include day, nights, weekends and or holidays.
1-2 years supervisory experience.
Ability to work unsupervised.
Ability to communicate, count, read, and write accurately.
Ability to perform basic computer functions.
Must have reliable transportation and valid driver's license.
Ability to work in intermittent temperatures, i.e., outside, cooler, etc.
Ability to reach, bend, twist, stoop, kneel, crouch, climb latter/stairs and lift up to 25 lbs. during a shift.
Ability to freely access all areas of the store including selling floor, stock area, and register area.
Applicants must be at least 18 years old.
Vocational or Technical Education High School Diploma or equivalent