Read and speak English proficiently and interact with guests, associates and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Use units of measurement for weight, volume and distance.
Apply good judgment at all times.
Assist with resolving guest issues in accordance with company policies.
High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds.
Discern or detect items in guest rooms to ensure safe performance of work.
Frequently work in outside weather conditions (depending on hotel).
Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
Typically, moderate to loud noise levels in the work environment.
The associate may be asked to travel to help additional sites within a reasonable geography.
Complies with all ESA safety and security policies and procedures to include OSHA and ADA.
Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance.

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Yonkers, NY 10701

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Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Serve as a visible and reassuring presence at high-traffic entrances and high-shortage areas to help deter theft and identify suspicious behavior
Assist in the apprehension of shoplifters under the direction of Asset Protection Leaders, Captains, or Detectives
Accurately document incidents, including theft, accidents, and audit findings, through detailed and timely reporting
Conduct operational audits and complete assigned Asset Protection tasks as directed
Partner closely with store teams to promote a safe environment and support a culture of excellent customer service
Ensure full compliance with company policies and legal standards regarding apprehensions, searches, and the handling of evidence
Provide testimony in both criminal and civil legal proceedings as needed
Respond to medical situations and facilitate basic first aid for customers and colleagues
Handle proprietary, sensitive, and confidential information with the highest level of discretion and integrity
Comfortable with technology and two-way communication devices
Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 30lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions