Excellent written and verbal communication skills
Proficient in Microsoft Office and general computer applications
3–5 years of customer service experience, preferably in a manufacturing or production environment
Experience with ERP and CRM systems preferred
Bachelor's degree (BS/BA) or equivalent experience; Associate degree in Engineering a plus
Salary: $60,000-$65,000
Strong organizational, multitasking, and detail-oriented abilities
Strong customer focus with professional and tactful communication skills
Ability to remain composed and effective in a fast-paced environment
Hours: Business hours, Monday-Friday

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Ability to understand 24 hour and military time systems
A valid driver's license and clean driving record
Must be able to read and comprehend simple instructions, short correspondence and memos
Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Must be able to drive manual transmission and perform parallel parking
Ability to understand rates applicable to time passed
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift.
Must be at least 18 years of age and be able to pass a criminal background check and drug screen
Knowledge of customer service
Must be able to read and write standard English language
Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money and weight measurement, volume and distance
High school diploma or general education degree (GED); OR
Travel of up to 5% may be required.
One to three months related experience and/or training; OR equivalent combination of education and experience
While performing the duties of this job, the employee is regularly required to talk or hear.
Must be able to write simple correspondence