Maintaining a positive attitude by smiling, greeting and thanking members
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart
You thrive in fast-paced environments
Providing exceptional customer service to members across the club as needed, answering any questions they may have
Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services
Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices
Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness
Maintaining a clean, neat, and member-ready area
You can stand for long periods of time while assisting members quickly and accurately
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications
You keep member satisfaction as your top priority
You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
You're a multi-tasker at heart

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