321 Outbound Customer Service Representative jobs in Flint,MI

Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
A processor that meets the minimum requirements:_Intel Core i3 9 th Gen or newer, AMD Ryzen 3 or newer, or equivalent_
At least 8GB of useable RAM
At least 200MB of free hard drive space
Up-to-date antivirus software
Access to a smartphone or device for multi-factor authentication
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
A webcam for your certification experience
Quiet, dedicated, paperless and cell phone free workspace, along with:
NexRep contracts with people in 31 states. You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY. We do not currently contract with anyone outside of the US.

Customer Service Representative - Manufacturing

Adecco

Burton, MI 48529

DOT and IATA Training and Certifications are required
Processes both Domestic and Non-Domestic Orders using the current ERP System and Export System Softwares
Processes both Hazardous and Non-Hazardous orders
Onsite 5-days a week
Work schedule: Monday - Friday from 8 am - 5 pm
GPC's quality goals and objects related to Customer Service
Provides customers' information about products or services, takes or enters orders, cancels accounts, or obtains details of complaints
Identifies and prioritizes problems and issues related to service area
Maintains close contact with customer to give updates on progress toward resolution of issue or service request
Ensures that appropriate changes were made to resolve customers' problems
Refers unresolved customer issues to designated departments for further investigation
Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork
Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken
Maintain Customer files
Schedule Freight for orders