Demonstrated ability to work independently with minimal supervision
Demonstrated solid computer skills in Microsoft Outlook and CRM software requirements
Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation
Demonstrated excellent presentation, negotiation and relationship-building skills

Software Developer

Everest Global Solutions

Miami, FL 33222

Robertson, Anschutz, Schneid, Crane & Partners, PLLC

Plantation, FL 33388

Helpdesk Support

Diverse Lynx

Boca Raton, FL 33481

Jobs for Humanity

all cities, FL

UnitedHealth Group

all cities, FL

Spectrum

Orlando, FL 32810

Adherence to company policies, procedures and standards
3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
Bachelor's or associate degree in a technical field or equivalent education and training
Ability to isolate equipment, facility and network component problems
Ability to identify, analyze and troubleshoot technical issues efficiently
Ability to read, write, speak and understand English
Ability to master technical support tools and systems
Ability to prioritize, organize and follow established procedures
Knowledge of coax and fiber technologies
Sound judgment and initiative
0-1+ years' experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
Ability to deliver excellent client service
Knowledge of Windows, Word, Excel and Outlook
0-1+ years network troubleshooting in a 24x7 Operations Center
Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms