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6894 Pc Helpdesk jobs in Houston,TX

Higher-Hire

FT Customer Support Specialist - Work From Home

HealthMark Group

Pasadena, TX 77506

$25/hr

RemoteHealth InsurancePaid Time OffRetirement Benefit

Watch Netflix (Tagger): $12-$46

Netflix

Houston, TX 77246

Analyst I HelpDesk Support

Boardwalk Pipelines

Houston, TX 77246

IT Helpdesk Support Service Specialist

Popeyes Louisiana Kitchen

Sugar Land, TX 77479

Amazon Customer Service - Work From Home $16-$35/hr

Amazon

Houston, TX

Remote Online Data Entry Work From Home - Entry Level

Maxion Corp LLC

Houston, TX

RemoteNo Experience

New, Posted 11 hours ago

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Front Desk Supervisor

ChenMed

Houston, TX 77021

$19.60-$27.99/hr

Onsite

Spoken and written fluency in English
Engagement and Development: Instills ChenMed values and behaviors
Engagement and Development: Provides clear onboarding expectations
Scheduling Optimization: Top 40 and risk score 70+ patients scheduled at least bi-weekly
Front Desk Ambassador: Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline
Engagement and Development: Builds culture and strong engagement
Engagement and Development: Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members
Front Desk Ambassador: Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained
Scheduling Optimization: Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed
Other responsibilities may include: Performs other duties as assigned and modified at manager's discretion
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
High school diploma or GED equivalent required
Front Desk Ambassador: Opening the door
Other responsibilities may include: Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours
Front Desk Ambassador: Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner
Front Desk Ambassador: Reviews ENS notifications and ensure patients receive follow up from their Care Teams
Front Desk Ambassador: Checking in on patients who have been waiting longer than 10 minutes. Give them updates.
Front Desk Ambassador: Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective action plans when needed
Scheduling Optimization: IP/ER discharge follow-up scheduled immediately with daily follow-up
Other responsibilities may include: Fills in for Care Facilitator as needed for scheduled and unscheduled absences
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Operational Excellence: Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members
Front Desk Ambassador: Engaging patients and Overall Patient Experience
Front Desk Ambassador: Serves as first point of contact and resolution for escalated patient issues/concerns/disputes
A minimum of 3 years' work experience in a medical facility required
Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
Front Desk Ambassador: Troubleshoots Dashboard, phone, and computer issues
Engagement and Development: Promotes team member retention
Operational Excellence: Consistently executes the core model and follows the Center Playbook procedures
Front Desk Ambassador: Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed
Operational Excellence: Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
Other responsibilities may include: Cover various Front Desk tasks and duties in line with business needs
Scheduling Optimization: Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
Front Desk Ambassador: Helping patients in and out of their vehicles
Operational Excellence: Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients
Front Desk Ambassador: Mary's Cafe being up front and accessible to patients and always stocked