Customer Service Representative - Work From Home

StartCap

Waterford, MI 48329

Customer Service Specialist - Work From Home

Ferrellgas

Waterford, MI 48329

100Ninjas

Pontiac, MI 48340

Sparrow

Utica, MI 48317

Citizens

Commerce Township, MI 48382

Strong listening and communication skills
Customer-centric to deliver exceptional service
Comfortable with using digital technology to support the delivery of business goals
High School degree or GED
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Ability to work branch hours, which can include weekends and evenings
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Ability to problem solve and provide solutions to customer issues