Bachelor's Degree in Medical Laboratory Science
Will consider Bachelor of Science in Biology with current MLS Certification
Minimum of combined five (5) years of full-time employment in clinical laboratory experience in Chemistry and Hematology required.
Current MLS - Medical Laboratory Scientist
CLIA/ CAP Education Verification Required
Must be knowledgeable and experienced in laboratory regulatory and accreditation standards compliance, quality control, and quality assurance.
Skilled at managing multiple priorities.
Must possess well-developed organizational and interpersonal and communication skills.
Able to successfully teach theory and practice of point –of-care testing applications, software such as middleware of analyzers and any laboratory information systems.
Must be available for CAP inspections and create a team to ensure all inspection materials are prepared and ready for inspections.
Must be able to perform functions of departments covered (Phlebotomy and POC).

Patient Representative

Dana-Farber Cancer Institute

Attleboro, MA 02703

High School Diploma/GED required
3 year experience working in a medical or customer service setting
Knowledge of medical terminology
PC proficiency; ability to learn new software quickly
Strong attention to detail
Ability to multi-task and problem solve on the spot
Excellent phone etiquette
Able to quickly comprehend and implement new concepts or modifications to processes
Ability to operate independently with minimal supervision
Treats customers/patients with dignity, compassion, and respect
Treats others in a courteous, caring and respectful manner
Displays teamwork/cooperation
Displays an understanding of how his/her job relates to the overall work processes and other functional areas
Displays ability to respond constructively to peer and supervisory suggestions and direction
Is punctual for start of shift and after breaks
Maintains attendance as scheduled
Administrative and/or customer service experience strongly preferred
Experience in call center/phone service setting preferred
3 year experience working in a medical or customer service setting (Degree may substitute for experience)