Strong listening and communication skills
Customer-centric to deliver exceptional service
Comfortable with using digital technology to support the delivery of business goals
High School degree or GED
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Ability to work branch hours, which can include weekends and evenings
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Ability to problem solve and provide solutions to customer issues

SmartExplore AI is experimental.

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Customer Service Representative

Waterway Carwash

Cleveland, OH 44124

$20/hr

OnsiteFlexible ScheduleEducation Assistance

Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Ability to complete all required trainings/certifications required to perform any of the required functions.
Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level.
Cognitive – perform arithmetic calculations and operate data entry devices.
Professional demeanor, behavior, and appearance in accordance with company policy;
Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Current and valid drivers' license;
Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.

SmartExplore AI is experimental.

Apply Directly