Must be proficient in the assigned Epic module or certified upon employment date.
Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems
Works in a team setting, sharing information and assisting other junior team members
Work as a team member
5-7 years of experience within supported healthcare, business, or information systems
Supervisory experience preferred
Able to independently coordinate and lead projects
Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project
Excellent project management and communication skills, both verbal and written
Possesses and demonstrates detailed healthcare knowledge and systems expertise
Excellent customer service skills
Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues
Ability to present complex data in meaningful method, i.e., charts, graphs
Regularly serves as mentor or knowledge resource to peers across community
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
For Epic Analysts:
Associated certifications on area of focus, preferred
Strong organizational skills in managing multiple priorities
Multitasking skills
Certifications or Proficiencies must stay current by maintaining new version training.
Problem Solving skills
May have functional supervision responsibilities of other team members
Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects
May provide input into performance reviews and corrective actions for team members
Preferred 2+ years project management experience or equivalent
Ability to adjust to and implement change
May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members
Proficient in Microsoft applications including Word, Excel, and PowerPoint