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Program Manager, Industry Initiatives and Engagement

American Hotel & Lodging Assoication

Washington, DC 20402

Remote

Bachelor's degree or related experience
4-6+ years of professional experience in non-profit program development and management
Proven project management experience across internal and external stakeholder groups, including high-profile leaders and matrixed corporations/organizations
Familiarity growing and managing networks, chapters, or communities comprised of thousands of members/participants with varying needs and interests
Proven communication skills, both written and verbal, with an ability to clearly articulate program impact and outcomes that resonate with program participants, stakeholders and funders
Dynamic problem-solving, including the ability to effectively source, analyze, and report data to inform decision making
Excellent relationship management skills with strong customer service ethics
Comfortable working under pressure and adhering to deadlines
Ability to work both independently and collaboratively across the organization, while maintaining attention to detail and “managing up” effectively
Positive attitude and willingness to be flexible to adapt to changing needs with an entrepreneurial mindset
The ability to source, analyze, and report on data, including presenting organized themes and findings to the leadership team
Proven experience creating and managing multifaced budgets
Experienced computer and software knowledge: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), project management tools (Asana preferred) and CRMs (Salesforce preferred)
Basic design proficiency utilizing Canva, Adobe or other software
Ability to travel (up to 15%)
Hybrid position (three days in office, Tuesday - Thursday) based in downtown Washington, DC