3+ years of process documentation & knowledge management
Experience managing timelines, stakeholder input, and feedback loops across cross-functional teams
Skilled at consolidating fragmented information from multiple sources into a single, standardized documentation format
Understanding of version control, metadata tagging, and process visualization tools (e.g., Visio)
Proven experience documenting complex, end-to-end business processes, ideally in a launch, operations, or product environment
Ability to be flexible and adaptable in exercising judgment in a rapidly changing environment and to effectively manage competing priorities.
Demonstrated ability to plan, prioritize, and deliver multiple workstreams or deliverables on schedule
Bachelor's degree in a technical field such as computer science, computer engineering, or a related discipline.
3+ years of hands-on experience using documentation platforms and formats (e.g., Markdown)
Proven ability to learn complex business processes quickly and to collaborate effectively with business partners at various organizational levels.
Demonstrated people management and team-building skills, with an ability to inspire and guide teams.
Ability to apply industry best practices to improve documentation structure, and usability
PMP or PMI certification.
Experience delivering technology and business application solutions in large-scale, multi-platform systems environments.
Strong ability to assess risk and apply sound management principles to technology applications, products, and business functions.
5+ years of project management experience
3+ years technical proficiency in documentation tools
5-7 years of proven project management experience, demonstrating a strong track record of successful project delivery.
Familiarity with documentation best practices, taxonomy design, and content governance