Mandatory Reporter Certificate issued with the completion of Company provided training.
Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Current driver's license, car registration and auto insurance if driving on behalf of the Company or providing transportation to individuals receiving services.
Medication Management Certificate issued with the completion of Company provided training.
Bachelor's degree
For specific programs: AZ Behavioral Health programs must meet BHT requirements.
Other training(s) and/or certification(s) per state requirements and/or service line.
Other education and experience as required by applicable regulations.
Travel as needed
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Licensure(s) as required by state.

Senior Customer Success Manager - Enterprise

CaptivateIQ

Tampa, FL

Customer Success Manager

KETCH

Tampa, FL

Destination Knot

Tampa, FL

Lutheran Services Florida

Largo, FL 33771

Bachelor's degree in Human Services is required.
Pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements.
Must demonstrate sensitivity to our services population's cultural and socioeconomic characteristics and needs.
Be effective at communicating at all levels.
Be able to establish effective working relationships with agency staff and with outside service providers
3 years of supervisory experience.
Must have a high level of energy
Be adaptable to irregular hours
Must possess demonstrated leadership and administrative abilities
Must have a minimum of 5 years of job-related experience
Be able to be on-call as needed
Be able to interpret statistics in order to monitor contract performance
Be available to travel as required
Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes.