999 Public Safety Dispatch Supervisor jobs in San Jose,CA

SOC Operator - GRAVE Shift

Securitas

Sunnyvale, CA 94087

Must possess a high school diploma or equivalent
Must have a valid guard card
Demonstrated analytic and critical thinking skills and ability to prepare to conduct investigations using audio visual tools and other programs.
Ability to prioritize workload based on severity or effect on customer
Demonstrated high level of competency with security surveillance software and programs
Demonstrated ability to operate radio, telephone equipment and/or console monitors
Ability to adapt in a dynamic work environment while possibly working under pressure
Alarm monitoring
CCTV monitoring
Camera surveillance
Archival video review
Answering phones; operate IP based telephone system
Radio Dispatch; use multi-channel communications
Radio and call logging
Incident Report information collection
Security Equipment functionality trouble ticket information gathered and submitted to correct support group
Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station
Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc..