High School Diploma or GED
Experience in Operations, Client Services, Change or Finance line role in Financial Services is essential
Experience of Listed Exchange Traded Derivatives Execution or Clearing Operations is highly desirable
Confident communicator who can establish relationships and gain credibility quickly across a wide variety of stakeholders
Well versed in production of high-quality documents used to communicate complex information succinctly to a wide variety of Stakeholders
Confidence working with databases, SharePoint sites, PowerPoint and Excel is essential, and experience of AI tooling desirable
Candidate should be intellectually curious, seeking to understand the impact of change on processes
Experienced in working independently, seeking steer and guidance as and when necessary and with a track record of generating process improvement ideas
Running meetings with appropriate stakeholders for change projects, including agendas, supporting materials and meeting minutes
Be AMRS champion for ETD initiative tracking in Bank of America change management tool (Horizon) ensuring datasets are up to date for latest status
Provide high quality MI and updates to Executive Stakeholders, including support of Global Market Operations (GMO) requests for information
Responsible for supporting the Chicago based ETD Operations team across the lifecycle of a project including performing an impact assessment, working with SMEs to document business requirements, coordinating UAT testing and ensuring we maintain strong governance across a varied and diverse book of change

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