3235 Remote Client Relationship Specialist jobs in Virginia

Remote - Work From Home
1099 Independent Contractor
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
At least 8GB of useable RAM
At least 200MB of free hard drive space
Up-to-date antivirus software
Access to a smartphone or device for multi-factor authentication
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
NexRep contracts with people in 31 states
Reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY
Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program

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New, Posted 1 day ago

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Remote Tech Support Advisor

VXI Global Solutions LLC

Arlington, VA 22204

$17.31/hr

RemoteHealth Insurance

Remote Call Center
What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions.
Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
Team Collaboration: Collaborate with fellow advisors to share expertise, solve problems, and achieve team goals.
Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs—and a passion for troubleshooting.
Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel.
What You Bring: Proven experience in customer support or technical assistance, ideally in a call center setting.
Strong verbal and written communication skills.
Problem-solving abilities with a flexible, adaptable approach to challenges.
Confidence in navigating multiple software tools and systems to resolve issues.
A self-motivated attitude with effective time management skills.

SmartExplore AI is experimental.

New, Posted 1 day ago