577 Remote Information Technology jobs in Flint,MI

This is a day shift Monday - Friday position
Onsite role not a remote position
Windows 10/11 environment
Approximately 1200 devices including laptops and PCs, Zebra printers, label printers, copiers, handheld and wireless scanners, network switches, UPS, tablets, and 3D printers at the site
Strong troubleshooting and technical problem-solving skills
Customer service
Internal customer and stakeholder management
Sense of urgency and responsiveness
Communication, prioritization and time-management
Continuous improvement mindset
Ability to work independently in a fast-paced 24/7 hours manufacturing setting
Strong customer service and communication skills
Willing to be aggressive and push forward with less direction
Network understanding is a plus
Support laptops and PCs, Zebra printers, label printers, copiers, handheld and wireless scanners, network switches, UPS, tablets, and 3D printers at the site
Troubleshoot and resolve hardware issues on Windows 10/11 machines
Perform device refreshes including imaging, deployment, and migration
Use MCM for imaging and client management
Maintain and support Active Directory environments
Provide support for Apple iPads and Teams AV equipment (Poly Studio X30/X50, Teams phones). Use JAMF
OT and IT servers and jump boxes support
Order and coordinate installation of TVs and PCs for dashboards
Lead IT part of badge reader, camera system, and security systems at the site
Initiate CAPEX approval process and submit PO to vendors
Major and severe incident management – respond immediately and communicate as needed with the caller, Service Desk, and key stakeholders. Follow up till full resolution
Escalations - Respond quickly and all escalations and communicate as needed with the caller, Service Desk, and key stakeholders. Follow up till full resolution
Involvement and communication - Actively participate in site project meetings, shift handover meetings, accountability meetings
Service Desk incident management – on-time entry of tickets to Service Now and closure of tickets in line with targets
Automation projects - Get actively involved in site data and mechanical automation projects
Windows 11, macOS, Printer Support, Active directory, SCCM
Top Skills Details
Windows 11,macOS,Printer Support
Expert Level
This is a Contract to Hire position based out of Lapeer, MI
The pay range for this position is $32.00 - $37.00/hr
Workplace Type This is a fully onsite position in Lapeer,MI