1-2 years' experience working in a call centre environment is preferred
Communicate fluently in English, secondary language skills may be an asset
Mature and possess a proven ability to work independently within a fast-paced team environment
Courteous telephone manners
Proficient with computers
Strong communication, interpersonal and problem solving abilities
Previous experience in a sales environment with a proven ability to upsell guests
Prior knowledge of Maestro is an asset
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
The starting wage for this role is $18.00

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Customs Trade Specialist

FedEx Logistics

Anchorage, AK 99502

HybridEducation AssistanceHealth InsuranceRetirement Benefit

HS Diploma or GED required
Minimum of 12 months of industry experience preferred
Minimum of 6 months work experience required
Data entry/keyboard experience required
Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
Ability to use multiple systems and reference material
Excellent communication skills, verbal and written
Organizational Skills
Inter-personal skills
Problem solving Skills
Handle high volume of work
Handle time sensitive work
Ability to work independently with minimum supervision
Knowledge of customs regs, harmonized tariff schedules preferred
May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements
Adhere to all international importing and exporting regulations
Work closely with other internal staff, departments, other fedex opcos, customers and government agencies to deliver high level of service to customers
Process agency brokerage shipments
May handle remote filings
Performs entry reconciliations as needed
Ensure all government and organizational policies are followed
Follow up on Customs matters and resolve problems
Performs entry reviews as needed
Performs other duties as assigned
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