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Full-Time Customer Service Representative

MCI Careers

Savannah, GA 31419

RemoteHealth InsurancePaid Time OffRetirement Benefit

18+ years old with a high school diploma or equivalent
Strong English communication skills (oral and written)
Typing speed of 20+ WPM with accuracy
Experience with data entry, Windows PC applications, and Microsoft Office Suite
Reliable wired high-speed internet (20 Mbps+ download)
Highly reliable, punctual, and motivated with a strong work ethic
Excellent organization, problem-solving, and conflict resolution skills
Customer-first mindset: empathetic, patient, and responsive
Ability to multi-task, self-manage, and stay focused in a fast-paced environment
Team-oriented with strong interpersonal skills
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Must be authorized to work in the country where the job is based.
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
PHYSICAL REQUIREMENTS: This job operates in a professional office environment.
The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.