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Asset Protection Officer, Queens Center - Part Time

Macys

Elmhurst, NY 11373

OnsiteFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

Must be able to understand and communicate effectively with customers, co-workers, and supervisors.
Must be able to assist in the apprehension of shoplifters under the direction of Asset Protection Leaders, Captains, or Detectives.
Standing for at least two consecutive hours, lifting at least 30lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.
Must be able to communicate effectively with customers, co-workers, and supervisors in English.
Must be able to handle proprietary, sensitive, and confidential information with the highest level of discretion and integrity.
Requires close vision, color vision, depth perception, and focus adjustment.
Must be comfortable with technology and two-way communication devices.
Must be able to provide testimony in both criminal and civil legal proceedings as needed.
Essential Physical Requirements You Will Perform
Must be able to serve as a visible and reassuring presence at high-traffic entrances and high-shortage areas to help deter theft and identify suspicious behavior.
Must be able to partner closely with store teams to promote a safe environment and support a culture of excellent customer service.
Must be able to conduct operational audits and complete assigned Asset Protection tasks as directed.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
Must be able to respond to medical situations and facilitate basic first aid for customers and colleagues.
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Must be able to: Read and understand employment policies and safety rules/procedures in English.
Must be able to accurately document incidents, including theft, accidents, and audit findings, through detailed and timely reporting.
Must be able to ensure full compliance with company policies and legal standards regarding apprehensions, searches, and the handling of evidence.