2964 Senior Content Manager Cx Programs jobs in Los Angeles,CA

Collision Estimator

crash champions

Downey, CA 90242

Responsibilities
Qualifications
Benefits
Education
Experience
Customer Service Skills
Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to deal with fast paced environments
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value
Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in-process QC
Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers
Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Adecco

Glendale, CA 91205

Minimum of 2-3 years' experience in content creation and/or social media management representing a brand or organization.
Strong content creation skills that are distinctive and reflect the brand's strategy and voice.
Demonstrated ability to think creatively and have a strong understanding of culture.
Proficiency with Adobe Photoshop, Illustrator, Canva Pro, InShot, CapCut, social media platforms - Instagram, TikTok and video editing knowledge required.
Exceptional understanding of the social media landscape, including Instagram and TikTok.
Ability to synthesize data to identify insights to inform creative content and opportunities.
Exceptional communication (written and oral) skills.
Experience successfully managing multiple projects simultaneously, self-direction, and collaborating successfully with multiple stakeholders and teams.