730 Senior Manager Customer Support jobs in Greer,SC

A high school diploma or equivalent and 3-5 years of equivalent work experience required.
Must have a proven track record – measured by customer satisfaction service levels, increased responsibilities, and successful working relationships with colleagues and management.
Excellent organizational, multi-tasking, communication, and customer service skills.
Process- and KPI- oriented.
Excellent MS Office (Word, Excel & PowerPoint) and database skills and the ability to learn new software are required.
Capable of problem resolution and task prioritization.
Demonstrated ability to build and maintain strong candidate relationships and networks.
High energy, results-driven, and solution-oriented attitude.
MUST HAVE RESUME

Server

California Dreaming

Greenville, SC 29615

Rover

Taylors, SC 29687

Communication Technology Services (CTS)

Greenville, SC 29607

Minimum of 2 years in systems/network monitoring, process development, or a related role
Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential
Relevant certifications (e.g., A+, Security+, Network+, Server+) or equivalent professional experience
Proficient in Windows, Microsoft Office, Visio, and IBWave platforms
Attention to Detail: Demonstrated accuracy and thoroughness in all operational tasks and documentation
Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with regional teams and NOC staff