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Tropical Smoothie Cafe - Shift Leader (AL026)

DYNE HOSPITALITY GROUP

Birmingham, AL 35242

Onsite

Tropical Smoothie Café - Shift Leader
Location: Tropical Smoothie Café
Work Week: Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability.
Duties/ Responsibilities include: Assist in inventory training, when necessary. Drive brand values and standards through all training and development activities. Assist with the coaching, training, and development of management and crew members. Assist with hiring & staffing needs while focusing on the critically under-staffed cafes. Provide support for any new software rollouts and training. Ensure team member training programs are executed per TSC & DYNE standards. Interacts with crew members, customers, and vendors using DYNE's core values. Delivers “Unparalleled Hospitality” to each customer that visits our cafe. Knowledgeable and proficient in each position within the cafe. Successfully completed the Cafe Basics and Certified Trainer Program. Ensures each station is operating to Tropical Smoothie Cafes standards. Trains and coaches crew members during each shift to ensure brand standards are upheld. Uses tools to accomplish goals, manage labor and control inventory using MyInventory. Performs any additional tasks necessary to run the cafe.
Required Skills/Abilities: Excellent verbal and written communication skills
Required Skills/Abilities: Excellent management and supervisory skills.
Required Skills/Abilities: Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
Required Skills/Abilities: Must have strong mathematical, analytical and problem solving skills
Required Skills/Abilities: Must be able to read, understand and follow instructions
Physical Requirements: Continuous standing and walking throughout the duration of each shift.
Physical Requirements: Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
Physical Requirements: Constant face-to-face interactions with crew members and customers.
Physical Requirements: Safely navigate in a fast-paced cafe environment.
Physical Requirements: Ability to multi-task and remain positive in sometimes stressful working conditions.
Physical Requirements: Frequent walking, standing, bending, stooping, overhead reaching and stretching.
Physical Requirements: Lifting no greater than 50 pounds.