8495 Service Manager jobs in Massachusetts

Customer Service Manager (Remote)

Hire Standard Staffing

all cities, MA

Adecco

Ayer, MA 01432

High School Diploma or GED required
Experience working with CRM systems required
Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, and Teams
Strong communication and relationship-building skills
Excellent organizational and multitasking abilities
Ability to prioritize work in a fast-paced environment
Strong attention to detail and problem-solving skills
Ability to work independently while collaborating effectively with a team

EMCOR Group

Norwood, MA 02062

Texas Roadhouse

Springfield, MA 01128

Service Manager
Drive sales, steps of service, and guest satisfaction
Oversee all Front of House daily operations
Manage all Front of House employees
Enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
Providing or directing all Front of House training
Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
Managing liquor orders and controlling liquor costs
Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
Understanding, managing, and practicing safe food handling procedures
A comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements