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7532 Service Performance Manager jobs in Dallas,TX

New, Posted 1 day ago

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Benefits Advisor Lead - Benefits Program Performance

USAA

Plano, TX 75023

~ 27 min OnsiteFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of experience in employee/retiree benefits including financial analysis, performance metric development, health and welfare, defined benefit and defined contribution plans, wellness and work life.
Experience with benefits supplier contract management, regulatory compliance and day-to-day operations.
Extensive project management experience to include requirement development and implementation.
Knowledge of and ability to uphold the organization's and industry's HR standards, procedures and policies regarding human resources management.
Knowledge of health and group insurance products, market segments and marketplaces; ability to apply this knowledge to meet specific business goals and objectives.
Demonstrated knowledge of executive benefits programs, processes, issues and considerations; ability to design and implement special benefits programs targeted at an organization's executives.
Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs.
Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints.
Advanced knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans.
Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA.

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New, Posted 7 hours ago

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Customer Service Rep Work From Home

Hire Standard Staffing

Dallas, TX

$120,000/yr

RemoteHealth Insurance

Must be a U.S. or Canadian citizen.
Comfortable using Zoom and other online communication tools.
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.

SmartExplore AI is experimental.

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