512 Services Associate jobs in Schenectady,NY

High school diploma or general education degree (GED); and equivalent combination of education and experience.
At least 2 years' experience in medical office and/or customer service preferred.
Demonstrate excellent customer service skills in all interactions and communications with patients and their families, co-workers inter and intra departmentally, and visitors.
Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills.
Computer skills and knowledge of word processing.
Ability to work with staff at all levels, while remaining proactive, resourceful, and efficient, with a high level of professionalism, discretion, ethics, and confidentiality.
Proven ability to take initiative, be resourceful and creative in problem-solving.

Customer Service Associate I

Family Dollar

Schenectady, NY 12301

Spectrum

Schenectady, NY 12303

Adecco

Menands, NY 12204

A Bachelor's degree in business or related field
A minimum of 2 years' experience in an applicable role
Familiarity with the tracking and reporting needs of the New York electric and gas companies
Possesses knowledge and understanding of clients electric or gas policies, processes, systems, tariffs, and general construction practices and how to apply them effectively. Experience with process management and improvements
Experience with enhancing reports and dashboards
Knowledge and understanding of customer systems (CRIS and/or CSS)
Strong customer service focus
Knowledge of gas and electric operations including penalty metrics and regulatory reporting
Ability to work as part of a geographically diverse virtual team
Strong written and oral communication skills
Copes with a changing landscape and can overcome obstacles
Strong critical thinking and analytical skills
Proficient in relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint).
Exposure to Gas Field Operations processes and regulatory requirements is preferred