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Software Asset Management Analyst

Nashville,TN

767 Software Asset Management Analyst jobs in Nashville,TN

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Customer Support Platform Manager

A.O. Smith

Ashland City, TN

Hybrid~ 34 minEducation AssistanceHealth InsuranceRetirement Benefit

  • Bachelor's Degree in related field.
  • 6+ years of experience leading/supervising customer service, contact center, technical support, or customer experience operations.
  • 5+ years of hands-on experience managing customer service technology platforms such as Salesforce, Five9, Genesys, NICE, Amazon Connect, Zendesk, or similar customer engagement solutions.
  • Demonstrated experience leading customer service technology implementations, system enhancements, or digital transformation initiatives.
  • Experience partnering with IT teams to implement customer service systems, integrations, workflow automation, customer routing, and omnichannel support solutions.
  • Strong understanding of contact center operations, customer experience management, workforce management, and customer engagement technologies.
  • Experience evaluating, recommending, and implementing customer-facing technologies such as webchat, SMS/text messaging, AI self-service tools, chatbots, or other omnichannel solutions.
  • Must possess excellent written and oral communication, and presentation skills.
  • Demonstrated people-oriented management experience.
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New, Posted 14 hours ago
ZipRecruiter

IT Product Manager, Construction & Facilities

7 Brew Coffee

Nashville, TN

Easy Apply

Operations Manager

Forward Air, Inc.

Nashville, TN

$95,000/yr
Onsite

  • Base Pay: $95,000 annually
  • Incentive Eligible: 10% quarterly
  • Schedule: Monday- Friday 1st shift, may require weekends, holidays, and after-hour support
  • Training: Cross-training with the current Operations Manager through Q4 2026, full ownership beginning q1 2027
  • Lead daily operations across assigned functional areas, shifts, transportation networks, warehouse processes, or value streams to ensure consistent execution of service commitments
  • Drive disciplined execution of operational plans that align with customer requirements, service levels, and broader site or network objectives
  • Serve as the primary operational escalation point for service, quality, throughput, routing, capacity, or execution issues
  • Enforce adherence to standard work, operating procedures, regulatory requirements, and established operating rhythms
  • Own operational KPIs related to safety, quality, delivery, service, cost, and productivity within assigned scope
  • Lead daily, weekly, and monthly performance reviews, using metrics and dashboards to assess results and drive corrective actions
  • Identify, prioritize, and lead continuous improvement initiatives aimed at improving labor efficiency, equipment utilization, throughput, routing efficiency, accuracy, and service reliability
  • Apply structured problem-solving and root cause analysis to eliminate recurring operational or service issues
  • Lead safety culture and performance for assigned areas; reinforce compliance with safety policies, procedures, and applicable regulations (e.g., OSHA, DOT)
  • Ensure quality standards are consistently met through audits, corrective actions, issue containment, and adherence to defined processes
  • Manage workforce planning, staffing levels, scheduling, labor deployment, and productivity targets to align resources with demand fluctuations
  • Monitor variable costs, labor spend, and operational expenses within assigned scope, taking corrective action when needed
  • Support budgeting, forecasting, and financial reviews by providing accurate operational inputs and cost visibility
  • Drive cost awareness and financial discipline across Supervisors, Team Leads, and frontline associates
  • Lead, coach, develop, and mentor Supervisors and front-line teams, including succession readiness
  • Set clear performance expectations, conduct coaching conversations, and reinforce accountability at all levels
  • Foster employee engagement, teamwork, and a performance-driven, continuous‑improvement culture
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Computer Technician Coordinator

TNBR Careers

Nashville, TN

New, Posted 17 hours ago
DiversityJobs

Client Support Specialist

Enablecomp

Franklin, TN

Easy Apply

Benefit Representative | Work From Home

Hire Standard Staffing

Nashville, TN

$120,000/yr
RemoteHealth Insurance

  • Must be a U.S. or Canadian citizen
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New, Posted 1 day ago
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Operations Manager

Amazon.com Services LLC

Nashville, TN

OnsiteFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

  • 3+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE)experience
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud
  • Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
  • Continuously climb and descend stairs (applies to sites with stairs)
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New, Posted 2 hours ago

Information Technology Professional

U.S. Navy

Nashville, TN

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25H Network Communication Systems Specialist

US ARMY

Nashville, TN

OnsiteEducation AssistanceHealth InsurancePaid Time Off

  • Attend a 29-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, fiberoptic cable installation, network engineering, and hardware maintenance.
  • Advanced certifications require additional full funded training programs.
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Member Services Agent - Temporary

Southern Scripts

Nashville, TN

  1. Nashville,TN Jobs
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  3. Software Asset Management Analyst Jobs

What companies are hiring Software Asset Management Analyst jobs in Nashville,TN?

  1. A.O. Smith
  2. 7 Brew Coffee
  3. Forward Air, Inc.
  4. TNBR Careers
  5. Enablecomp
  6. Hire Standard Staffing
  7. Amazon.com Services LLC
  8. U.S. Navy
  9. US ARMY
  10. Southern Scripts

What is the yearly salary range for Software Asset Management Analyst jobs in Nashville,TN?

The yearly salary range is $95000 - $120000.

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