Must be able to travel to and from assigned territories and company facilities
Ability to read, write, speak, and understand multiple languages (English and Spanish)
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Exposure to moderate noise levels
Ability to travel (including during inclement weather) to and from assigned territories and company facilities
Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle
High School Diploma or equivalent work experience
Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather

Customer Service Representative

Forward Air, Inc.

Cleveland, OH 44101

Demonstrated ability to carry out assignments to their completion and meet deadlines
Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
Ability to establish and maintain effective working relationships with employees and managers
Ability to handle heavy work load and work well under pressure
Desire for a long-term career with an industry leading company
Understanding of industry documents (bill of lading, master air way bills, tsa forms, etc)
Ability to present and maintain a positive corporate image in a fast paced environment
Ability to perform general administrative duties; file, perform data entry, photocopies, etc.
Must have the ability to work in a fast paced environment
High school diploma or GED equivalent
Proactively establish and maintain effective working team relationships with all support departments
Must be able to pass basic hazardous materials training