2241 Software Engineer Equity Technology jobs in Chicago,IL

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

SmartExplore AI is experimental.

New, Posted 10 hours ago

AI/ML Practice Architect

TEKsystems

Chicago, IL 60290

$136,000-$204,000/yr

New, Posted 10 hours ago

Principal, AI Governance

The Options Clearing Corporation

Chicago, IL 60606

New, Posted 15 hours ago

Jobcase

Product Manager/Agile Master, AI and Digital Products

Charles River Associates

Chicago, IL 60601

New, Posted 10 hours ago

Software Development Manager

Alliance Technical Group

Chicago, IL 60290

New, Posted 10 hours ago

Easy Apply

Strategic Pricing Associate Analyst

Canon USA

Itasca, IL 60143

$54,460-$81,550/yr

Hybrid~ 38 minEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

A Bachelor's degree (Business Administration, Finance, or Accounting preferred) or equivalent experience with zero to two years of prior background entering technical/service-related custom sales quotes and/or purchase orders within a corporate environment
Proficiency in utilizing computers and software, including Microsoft Office (Excel experience preferred)
Detail-oriented work ethic with strong analytical and problem-solving skills coupled with the ability to prioritize multiple tasks for maximum efficiency in a fast-paced sales support environment without sacrificing accuracy
Maintain a professional and pleasant phone etiquette to service incoming and outgoing calls
Excellent organizational, time management, and verbal and written communication skills
Ability to work independently as well as part of a team
Overtime required during month's end
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire

SmartExplore AI is experimental.