Desire to learn and grow as needed to support the growth of the company.
Knowledge and hands on experience of PLC/HMI/SCADA/VFD development, programming, and troubleshooting
Ability to work independently with minimum supervision.
Ability to interface with contractors on site to achieve installation and start-up goals of the customer.
Smoke free environment
Read and understand mechanical and electrical blueprints and control diagrams.
Travel to client sites 50%-60%
Experience with Allen Bradley and Siemens PLC's preferred
Travel domestically and internationally as required
Electrical/mechanical field service technician
Work well with cross cultural teams from US and India.
Strong customer service
Customer relationships building
Steel toe shoes required
Experience installing and servicing existing systems
Able to prepare programming structure/flow chart/interlock sheet/SCADA HMI structure.
Knowledge of electrical and electronic components
Familiarity with robots for packaging and material handling systems.
Team player
Proactively collaborate with internal teams/departments to promote a culture of inclusiveness and cooperation.
Experience in installations of machines in the past is preferred.
Ability to work in the field at job sites for erection and commissioning supervision.

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Acquired training or certification related to the role's specific technology portfolio.
Education: Associate degree (technology, computer science, information systems, engineering) OR equivalent work experience and applicable to the role.
Two (2) or more years of related experience in IT, Telecommunications, Network security or Engineering support to the role's specific technology portfolio.
Paging technologies (e.g., SPOK, etc.), messaging and collaboration; security, compliance, vulnerability management, patch management, restoration, monitoring, architecture, performance, and lifecycle management, etc.
Omni channel contact center technologies, voice system integrations with fax, SMS, enterprise fax systems (e.g., RightFax), collaboration technologies (e.g., Webex, Teams, etc.),
Functional Knowledge of Enterprise Voice and Telecommunications technology (e.g., VoIP, Cisco UCC, Avaya, etc.).
Contact Center Technical experience.
Previous experience with Telecommunications, IT Systems, Platform and / or Technical Engineering.