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Software

Nashville,TN

797 Software jobs in Nashville,TN

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Customer Support Platform Manager

A.O. Smith

Ashland City, TN

Hybrid~ 34 minEducation AssistanceHealth InsuranceRetirement Benefit

  • Bachelor's Degree in related field.
  • 6+ years of experience leading/supervising customer service, contact center, technical support, or customer experience operations.
  • 5+ years of hands-on experience managing customer service technology platforms such as Salesforce, Five9, Genesys, NICE, Amazon Connect, Zendesk, or similar customer engagement solutions.
  • Demonstrated experience leading customer service technology implementations, system enhancements, or digital transformation initiatives.
  • Experience partnering with IT teams to implement customer service systems, integrations, workflow automation, customer routing, and omnichannel support solutions.
  • Strong understanding of contact center operations, customer experience management, workforce management, and customer engagement technologies.
  • Experience evaluating, recommending, and implementing customer-facing technologies such as webchat, SMS/text messaging, AI self-service tools, chatbots, or other omnichannel solutions.
  • Must possess excellent written and oral communication, and presentation skills.
  • Demonstrated people-oriented management experience.
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ZipRecruiter

Computer Technician Coordinator

TNBR Careers

Nashville, TN

New, Posted 1 day ago
ZipRecruiter

IT Product Manager, Construction & Facilities

7 Brew Coffee

Nashville, TN

New, Posted 14 hours ago
Easy Apply

Scan Model

Adecco

Nashville, TN

$50/hr
OnsiteHealth InsurancePaid Time OffRetirement Benefit

  • High school diploma or equivalent preferred
  • Strong communication
  • Ability to follow detailed instructions
  • On-site in Nashville, Tennessee
  • Schedule: 8:30am-4pm
  • Pay: $50.00/hr.
  • Participate in scheduled ultrasound scanning sessions
  • Follow all scan model safety protocols and screening requirements as instructed
  • Remain still during imaging procedures to ensure high-quality scans
  • Complete required consent forms and questionnaires, both hardcopy and electronic, when required
  • Attend sessions on time and comply with study or project requirements
  • Provide feedback regarding comfort, positioning, and overall scanning experience when requested
  • Takes all instructions from the system operator
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New, Posted 2 hours ago

Information Technology Professional

US Navy

Nashville, TN

Easy Apply

Telephone Screener (Remote)

Hire Standard Staffing

Nashville, TN

$120,000/yr
RemoteHealth Insurance

  • Must be a U.S. or Canadian citizen
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Operations Manager

Forward Air, Inc.

Nashville, TN

$95,000/yr
Onsite

  • Base Pay: $95,000 annually
  • Incentive Eligible: 10% quarterly
  • Schedule: Monday- Friday 1st shift, may require weekends, holidays, and after-hour support
  • Training: Cross-training with the current Operations Manager through Q4 2026, full ownership beginning q1 2027
  • Lead daily operations across assigned functional areas, shifts, transportation networks, warehouse processes, or value streams to ensure consistent execution of service commitments
  • Drive disciplined execution of operational plans that align with customer requirements, service levels, and broader site or network objectives
  • Serve as the primary operational escalation point for service, quality, throughput, routing, capacity, or execution issues
  • Enforce adherence to standard work, operating procedures, regulatory requirements, and established operating rhythms
  • Own operational KPIs related to safety, quality, delivery, service, cost, and productivity within assigned scope
  • Lead daily, weekly, and monthly performance reviews, using metrics and dashboards to assess results and drive corrective actions
  • Identify, prioritize, and lead continuous improvement initiatives aimed at improving labor efficiency, equipment utilization, throughput, routing efficiency, accuracy, and service reliability
  • Apply structured problem-solving and root cause analysis to eliminate recurring operational or service issues
  • Lead safety culture and performance for assigned areas; reinforce compliance with safety policies, procedures, and applicable regulations (e.g., OSHA, DOT)
  • Ensure quality standards are consistently met through audits, corrective actions, issue containment, and adherence to defined processes
  • Manage workforce planning, staffing levels, scheduling, labor deployment, and productivity targets to align resources with demand fluctuations
  • Monitor variable costs, labor spend, and operational expenses within assigned scope, taking corrective action when needed
  • Support budgeting, forecasting, and financial reviews by providing accurate operational inputs and cost visibility
  • Drive cost awareness and financial discipline across Supervisors, Team Leads, and frontline associates
  • Lead, coach, develop, and mentor Supervisors and front-line teams, including succession readiness
  • Set clear performance expectations, conduct coaching conversations, and reinforce accountability at all levels
  • Foster employee engagement, teamwork, and a performance-driven, continuous‑improvement culture
SmartExplore AI is experimental.
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New, Posted 2 hours ago
ResumeLibrary

Payroll Specialist

CFS

Brentwood, TN

$24-$32/hr
New, Posted 1 day ago
DiversityJobs

Client Support Specialist

Enablecomp

Franklin, TN

New, Posted 2 hours ago
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Border Patrol Agent - Entry Level

Customs and Border Protection

Nashville, TN

$51,632-$92,912/yr
Bilingual Preferred
  1. Nashville,TN Jobs
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  3. Software Jobs

What companies are hiring Software jobs in Nashville,TN?

  1. A.O. Smith
  2. TNBR Careers
  3. 7 Brew Coffee
  4. Adecco
  5. US Navy
  6. Hire Standard Staffing
  7. Forward Air, Inc.
  8. CFS
  9. Enablecomp
  10. Customs and Border Protection

What is the hourly salary range for Software jobs in Nashville,TN?

The hourly salary range is $24 - $50.

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