2+ years of experience in backend engineering, AI automation, or complex systems integration
Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting)
Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases
Practical experience building for live, non-mocked environments and handling multi-turn system interactions.
Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors
This is a 1099 contract opportunity on the Outlier.ai platform
You must be authorized to work in your country of residence

Software Support Analyst

Ace Handyman Services

Denver, CO 80228

Bachelor's degree in information technology or equivalent experience
3-5 years' experience with ServiceTitan software
2+ years of Service Industry experience
Technical Proficiency: Proficient in software such as ServiceTitan, Monday.com, and Microsoft Office
Onboarding new businesses, ensuring smooth integration and effective utilization of our systems
Provide personalized one-on-one sessions and webinars for franchisees and staff throughout the onboarding and post-go-live phases, guaranteeing their success and expertise with ServiceTitan
Develop and deliver targeted training to franchisees and internal staff to deepen their understanding, ensuring knowledge of new features and updates, and maximize their use of the features of the software platforms assigned to the business units
Quickly and effectively resolve franchisee and staff issues through a dedicated support ticketing system via Monday.com, prioritizing high-impact concerns
Assist in the initial setup and ongoing optimization of ServiceTitan tenants, ensuring they optimized for maximum functionality and aligned with business goals
Support and provide strategic insights to promote sophisticated utilization of the ServiceTitan Center of Excellence
Support the monthly communication to franchisees and staff, detailing the progress of the ServiceTitan implementation, highlighting new support resources, strategic initiatives, and recent product updates
Support the optimization and maintenance of the AHS Monday.com account

Systems Engineer

Spectrum

Littleton, CO 80121

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Bachelor's degree in computer science, Electrical Engineering, or related field or equivalent work experience; May require Industry Standard Certifications
6+ System or Server Administration
5+ years of experience in wireless network engineering or telecommunications
Hands-on experience with 5G technologies, including Core and/or RAN environments
Experience supporting production network environments from deployment through operations
Ability to read, write, speak and understand English
Ability to use personal computer and software applications Systems knowledge (Linux, Unix) Infrastructure knowledge (Raw Iron, Steel Cloud, ElasticCloud, OpenStack, AWS)
Ability to work in a team environment In-depth knowledge in areas of specialty for specific applications, and general knowledge of supporting or integrating applications creating platform ecosystems.
Basic Knowledge in TCP/IP and the OSI Model
Expert knowledge in using ticketing and software tools to support the current operations.
Expert knowledge of software designing software, such as Visio
Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
Ability to use the following office equipment telephone, copier, fax, and calculator
Knowledge of Microsoft Office
General knowledge of OSI stack and application architectures