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Software Support Technician

Chicago,IL

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3627 Software Support Technician jobs in Chicago,IL

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Analyst, IT Support

Ocean Network Express

Lombard, IL 60148

Hybrid~ 32 minHealth InsuranceRetirement Benefit

  • Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
  • Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
  • Perform IT operational and maintenance tasks, as assigned
  • Perform audits and documentation for IT inventory (hardware and software) and system access
  • Responsible for user registration and role setting for business systems
  • Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
  • Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
  • Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
  • Deploy and administer technology solutions
  • Collaborate with Global and other regional technology teams for solutions
  • Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
  • Highly motivated with the ability to work independently and as part of a team
  • Ability to evaluate data, analyze, and problem solve.
  • Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
  • Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
  • Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
  • Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
  • Some travel and flexibility in work hours is required.
  • Ability to take part in on-call rotation is required.
  • 2+ years of modern systems management
  • 2+ years of application and cloud service management
  • 3+ years of desktop and application IT Support
  • 3+ years customer service experience in IT Support
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Desktop Support JOB Training Program

Year Up United

Chicago, IL 60290

$525/wk
Onsite

  • A high school graduate or GED recipient
  • Eligible to work in the U. S.
  • Highly motivated to learn technical and professional skills
  • Have not obtained a Bachelorʼs degree
  • You may be required to answer additional screening questions when applying
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New, Posted 1 day ago
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Associate Technical Support Specialist

Milestone Technologies

Chicago, IL 60290

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Information Technology Professional (IT Support)

U.S. Navy

Cicero, IL 60804

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Data Analyst

Brooksource

Chicago, IL

$30-$35/hr
Easy Apply

Remote Benefits Specialist

Rowan Agencies

Chicago, IL

RemoteFlexible Schedule

  • State and federal laws require licensing to sell certain insurance products
  • Ability to obtain a license is required
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Staff Software Engineer

TEKsystems c/o Allegis Group

Westchester, IL 60154

$65-$80/hr
Jobcase

Senior PM-Remote

Georgia IT

Chicago, IL 60601

Remote
New, Posted 10 hours ago
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Warehouse and Distribution Support Clerk - S3

FedEx Logistics

Elk Grove Village, IL 60007

$16.14-$25.22/hr
~ 36 min OnsiteEducation AssistanceHealth InsuranceRetirement Benefit

  • HS Diploma/GED required
  • One (1) year of relevant operational warehouse experience
  • Data entry/customer service experience, preferably within the International Freight Forwarding industry
  • Ability to type at least 60 wpm with accuracy
  • Intermediate MS Office skills (Microsoft Outlook, Word, PowerPoint), specifically with Excel
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Project Specialist - ON SITE

Ace Hardware Corporation

Oak Brook, IL 60523

$76,300-$85,000/yr
~ 27 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Bachelor's degree preferred or related work experience
  • Three + years of retail experience
  • Strong Customer Service experience
  • Ability to handle high stress situations
  • Ability to work in a team environment
  • Advanced computer skills (Word & Excel)
  • Excellent oral and written communication skills
  • Strong attention to detail
  • Strong interpersonal skills
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  1. Chicago,IL Jobs
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  3. Software Support Technician Jobs

What companies are hiring Software Support Technician jobs in Chicago,IL?

  1. Ocean Network Express
  2. Year Up United
  3. Milestone Technologies
  4. U.S. Navy
  5. Brooksource
  6. Rowan Agencies
  7. TEKsystems c/o Allegis Group
  8. Georgia IT
  9. FedEx Logistics
  10. Ace Hardware Corporation

What is the hourly salary range for Software Support Technician jobs in Chicago,IL?

The hourly salary range is $16.14 - $80.

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