3823 Software Testing jobs in Dallas,TX

5+ years of experience working with Windows 11 OS
Demonstrated experience resolving level 1 and 2 technical issues in a M365 cloud environment which includes
Entra ID (MFA resets, conditional access issues, device registration issues,
SSO TS, review sign-in logs)
Outlook (TS login issues, fixing mailbox sync issues, managing shared mailboxes, helping set up calendar permissions, recovering deleted items)
Exchange Online (managing distribution groups, shared mailbox permissions,
Delegation, mail flow rules, message trace)
OneDrive (sync errors, file restore, missing files, sharing issues,
Conflicts between desktop and cloud versions)
SharePoint (user permissions, access denied errors, syncing libraries to
OneDrive, document sharing)
Teams (sign in problems, microphone/camera issues, meeting TS, channel/team
Access, permission and guest access)
Intune (device compliance issues, app deployment failures, wipe/retire lost
Devices, TS conditional access, patching and security baseline issues)
Defender (spam/phishing quarantine, investigating blocked email, URL rewrite
Issues, safe links/safe attachment issues)
Must be familiar with ITIL, Hardware Life Cycle Management, Change
Management, Incident Management
Strong understanding of troubleshooting techniques and experience with
Remote troubleshooting tools.
Able to assist users with connectivity issues, ensuring they can access
Network resources and the internet.
Able to identify and resolve issues related to DNS and DHCP, such as
Incorrect IP addresses, domain name resolution failures, or DHCP server
Outages.
Must be good at following established processes and procedures.

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Data Center Technician

Amazon Data Services

Wilmer, TX 75172

Requires TravelFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work in an industrial environment
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
18+ months of computer/server hardware troubleshooting or related IT experience
18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)

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