1965 Solutions Architect Smb jobs in Chicago,IL

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

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Sitecore Architect/Application Lead

Guidehouse Careers

Chicago, IL 60629

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Enterprise Security Architect

Endeavor Health

Skokie, IL 60076

Hybrid~ 27 minEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Bachelor's Degree, or equivalent, in a technical, engineering, or investigative academic discipline, or an equivalent work history and educational background supported by expert-level security certifications relevant to the role.
Two or more expert-level security platform or capability certifications
Nine (9) years in a dedicated, advanced or expert-level IT security engineering role with demonstrated, consistent performance leading security initiatives and developing use cases.
Minimum of four (4) years in security architect roles
Minimum of two (2) years in security project delivery roles, including experience with contracting, architecture, design, and implementation.
Previous experience developing and contributing to a comprehensive, enterprise cybersecurity strategy.
Demonstrated experience instructing, mentoring, or developing junior team members.
A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses his or her personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

SmartExplore AI is experimental.

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