1217 Solutions Service Specialist jobs in Tampa,FL

Inbound Customer Service

Arise Virtual Solutions

Tampa, FL

Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
Quiet and secure workspace to manage a consistent flow of calls.
Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
High School diploma or equivalent.
Background check, drug test, and fingerprinting required.
Agents must agree and consent to the Fair Credit Reporting Act Disclosure & Authorization, FBI Individual Rights, and Consent for Collection of Biometric Data before fingerprints can be submitted.
Photo ID verification is also required.
Windows 11 (most recent version, fully patched with no pending updates).
8 GB RAM or greater.
Intel® Core i5 processor (6th generation or above), 4 cores, 2.4 GHz or higher.
Dual monitors required.
Webcam required-you must be on camera during all class and engagement activities.
Hardwired Ethernet connection required.
Apple or Android cell phone for secondary code verification.
This opportunity is not available to residents of Delaware, Hawaii, Indiana, Michigan, Nevada, or New Mexico.

NexRep

Tampa, FL

You'll need a quiet, dedicated workspace
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
At least 8GB of RAM, with at least 4GB available for use
A processor capable of reliably running all required software and programs simultaneously
Up-to-date antivirus software
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
A webcam for your Certification experience
A smart phone to facilitate dual-factor authentication
You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY.
We do not currently contract with anyone outside of the US.
Each independent contractor services a minimum of 20 hours per week