2150 Store Associate jobs in North Carolina

Remote Customer Service

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all cities, NC

Adecco

Huntersville, NC 28078

Customer Service Representative Temp to Hire
Accuracy of order input and maintenance of customer records
Courteously and accurately accept customer orders by phone, mail, and/or fax
Prepare written orders according to proper specifications
"bricklaying" (calculation of pieces of plastic modular belting to construct final product) and appropriate pricing
Input orders in the computer system following ISO 9001-2000 guidelines
Verify the customer has an approved credit application and sufficient credit limit for the order
Coordinate with Accounting on credit issues
Provide pricing information using system knowledge
Verify customer orders for accuracy and create fabrication/shop orders
Maintain accurate and up-to-date customer records
Verify completed orders prior to shipping and escalate issues as needed
Notify customers of delays or issues and escalate conflicts when necessary
Report customer concerns to the Sales Representative
Process Return Goods Authorizations (RGAs) and complete required documentation
Physical: Primarily sedentary with occasional walking/standing
Frequent computer and phone use
Occasional reaching/stretching
Clear communication and vision required