1496 Support Manager Technical Solutions jobs in Charlotte,NC

Business Technical Support I, Spectrum Business

Spectrum

Charlotte, NC 28273

Bachelor's or associate degree in a technical field or equivalent education and training
3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
0-1+ years' experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
0-1+ years network troubleshooting in a 24x7 Operations Center
Ability to read, write, speak and understand English
Ability to deliver excellent client service
Ability to identify, analyze and troubleshoot technical issues efficiently
Ability to isolate equipment, facility and network component problems
Ability to prioritize, organize and follow established procedures
Sound judgment and initiative
Ability to master technical support tools and systems
Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
Knowledge of Windows, Word, Excel and Outlook
Knowledge of coax and fiber technologies
Adherence to company policies, procedures and standards

U.S. Navy

Monroe, NC 28110

Trane Technologies

Davidson, NC 28036

Bachelor's degree in Business, Sales, Distribution, Supply Chain, Engineering, or related field; equivalent experience will be considered
8–12+ years of experience in distribution, OEM wholesale, channel sales, or strategic account management; minimum 5 years of HVAC Supply Sales experience required
Two-step distribution experience strongly desired
Demonstrated success managing national or multi-regional distributor relationships
Proven track record of driving revenue growth and share expansion across complex product portfolios
Strong financial acumen, including experience with pricing tiers, rebate programs, margin management, and ROI analysis
Experience leading Joint Business Planning (JBP) processes with strategic partners
Ability to influence cross-functional stakeholders without direct authority
Experience utilizing CRM platforms (Salesforce preferred) to manage account strategy, pipeline visibility, forecasting, and performance analytics
Valid Driver's License
Proof of personal auto insurance
Must have private home office availability and reliable high-speed internet service
Ability to travel up to 50%

USAA Careers

Charlotte, NC 28269

3D Systems

Rock Hill, SC 29730

Securitas Technology

Charlotte, NC 28269

Minimum 5 years of experience in the sales and delivery of commercial electronic security solutions
Prior experience in the sales and delivery of consultative service solutions
Minimum 5 years of experience attaining or exceeding high sales quotas in comparable accounts and/or markets
Successful and proven cold calling, networking, and lead generation experience
Proven negotiation acumen
Demonstrated ability to develop and implement comprehensive service/account outsourcing strategies
A solid background in electronic security sales is also a must
Availability for extensive travel within assigned territory