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Patient Care Coordinator

Kaiser Permanente

Lanham, MD 20706

~ 21 min Onsite

Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.
Associate Nursing degree required.
This job requires credentials from multiple states.
Credentials from the primary work state are required at hire.
Additional Credentials from the secondary work state(s) are required post hire.
Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire
Compact License: Registered Nurse within 6 months of hire
Registered Nurse License (District of Columbia) within 6 months of hire
Basic Life Support
Experience using an electronic medical record system
Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)
Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.
Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.
Ability to work independently and apply critical thinking skills for problem solving and decision making.
Adheres to KP Employees Handbook and facility policies and procedures.
Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.
Intermediate computer skills (Microsoft Office Suite proficiency).
Ability to tolerate and cope with ambiguity.
Ability to pormote teamwork and to work effectively as a team member.
Excellent verbal and written communication skills.
Ability to interact/communicate effectively with key internal and external stake holders.
Provide excellent customer service to promote excellence in the patient experience.