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328 System Administrator jobs in Springfield,VA

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IT Contact Center Service Desk Quality Control Lead

SII

Springfield, VA 22150

Remote

Effective communication with technical/non-technical stakeholders.
Associate or bachelor's degree in computer science, Information Systems or related discipline.
Possesses ITIL v4 certification or commit to obtaining it within 6 months.
Experience in team mentoring and process improvement.
Must be a US Citizen and pass a government Public Trust Security clearance with the DHS.
5+ years' experience in IT service desk operations, including 3+ years in quality control roles in a contact center.
In depth knowledge of service desk practices based on ITIL frameworks, ticketing systems (e.g., ServiceNow), incident management, audits, and compliance.

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Network Event Management Quality Assurance Analyst

CACI International Inc

Springfield, VA 22161

Onsite

Proficiency in data analysis tools and techniques (e.g., Excel, Tableau, Power BI)
Minimum Clearance Required to Start: TS/SCI with Polygraph
Type of Travel: Local
TS/SCI with Poly required
Familiarity with ITIL framework and capacity management best practices
Percentage of Travel Required: Up to 10%
Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
5+ years of related work experience

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IT Contact Center Service Desk Quality Control Lead

Systems Integration

Springfield, VA 22150

Remote

Associate or bachelor's degree in computer science, Information Systems or related discipline.
Possesses ITIL v4 certification or commit to obtaining it within 6 months.
Must be a US Citizen and pass a government Public Trust Security clearance with the DHS.
5+ years' experience in IT service desk operations, including 3+ years in quality control roles in a contact center.
In depth knowledge of service desk practices based on ITIL frameworks, ticketing systems (e.g., ServiceNow), incident management, audits, and compliance.
The position requires working on site and may be eligible for some remote work if approved by the Program Manager.

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Quality Assurance Specialist

Orbis

Washington, DC 20022

~ 20 min Onsite

A secret security clearance.
Valid certification of an IAT-2 technical level with one of the following, Security+, or Global Information Assurance Certification's (GIAC) Security Essentials (GSEC), or (ISC)2 Systems Security Certified Practitioner (SSCP)
Must be a U.S. citizen

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New, Posted 11 hours ago

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Data & Research Quality Reviewer

Sepal

Washington, DC 20011

$70-$85/hr

Remote

Willingness to update evaluation approach as standards evolve
Advanced degree, professional certification, or equivalent experience in the relevant occupation or field
Strong understanding of professional boundaries, risk, and compliance considerations
Strict adherence to confidentiality and data protection requirements
Excellent written communication skills suitable for formal feedback
5+ years of professional experience practicing in that domain
Consistent application of guidelines across all reviews
Demonstrated experience with: -- Evaluation, review, auditing, or supervisory responsibilities OR -- Teaching, mentoring, training, or assessing professional work
Professional, unbiased, and respectful communication at all times

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New, Posted 19 hours ago

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Executive Assistant

Spectrum

Washington, DC 20036

~ 20 min Onsite

Ability to handle multiple projects and tasks
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to prioritize and organize effectively
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ability to read, write, speak and understand English
Ability to use personal computer and software applications (i.e. MS Word, Excel, PowerPoint, Outlook, etc.)
Ability to work independently
Ability to work seated for prolonged periods of time
Ability to type 60 wpm
Executive Administration experience 3+ years
Ability to show judgment and initiative and to accomplish job duties
Bachelor's degree or equivalent experience
Ability to maintain confidentiality of information

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New, Posted 4 hours ago

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Customer Service Representative

GEICO

Stafford, VA 22554

$23.33/hr

~ 34 min OnsiteEducation AssistanceRetirement Benefit

Minimum of high school diploma or equivalent
Solid computer and multi-tasking skills
Experience providing outstanding customer service
Ability to work comfortably in a fast-paced, high-volume call center environment
Ability to effectively communicate, verbally and in writing

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Quality Assurance Specialist - QMS & Compliance

Merck Group

Rockville, MD 20849

$76,500-$122,600/yr

~ 36 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Bachelor's Degree in Biology, Chemistry, Engineering, or other scientific field with 4+ years' experience in Quality Assrance within a GxP environment.
1+ years' experience with conducting client and/or supplier audits in a Quality Assurance role.
1+ years' experience in conducting and/or reviewing root cause analysis and CAPA for deviations and out-of-specification (OOS) results in a Quality Assurance role

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New, Posted 1 day ago

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Customs and Border Protection Officer

US Customs and Border Protection

Annandale, VA 22003

$40,332-$109,952/yr

~ 13 min OnsiteBilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-9 grade level.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
You must be a U.S. Citizen to apply for this position.
You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least the next lower grade level that includes: Performing physical inspections of people, documents or goods for criminal activity, fraud, and/or illegal operations. Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations. Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. OR for the GS-7 grade level: Education Substitution: A bachelor's degree with Superior Academic Achievement based on (1) class standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year of graduate-level education. This education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR Combination of Experience and Education: A combination of specialized work experience equivalent to the next lower grade level AND graduate level education from an accredited college or university. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.
You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of three (3) years full-time general work experience that demonstrates the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A bachelor's degree or successful completion of a full four (4)-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: This will be calculated using your resume and official or unofficial college transcripts submitted with your application.
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port. You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port. Successful completion of the Academy is required for this position.

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Director Quality (Quality Assurance/Quality Control) - CIS

M.C. Dean

Vienna, VA 22182

~ 22 min Onsite

Must have extensive knowledge of Supply Chain Management
Communicate information and ideas in speaking so others will understand.
Apply general rules to specific problems to produce answers that make sense.
16+ years of direct or related experience in Quality with a Bachelors degree.
Listen to and understand information and ideas presented through spoken words and sentences.
Identify and understand the speech of another person.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Sitting for extended periods of time.
Proven ability to create and implement site quality program
Exposure to computer screens for an extended period of time.
Excellent writing/editing skills and attention to detail
Engineering Degree in Technical Discipline (Electrical, Systems, Mechanical, Computer Science)
Strong team-building skills
Ability to work effectively with a diverse range of people who possess a variety of technical skills and experience
Read and understand information and ideas presented in writing.
Reach by extending hands or arms in any direction.

SmartExplore AI is experimental.