4652 Tech Support jobs in Gastonia,NC

Flexible Remote Data Entry Clerk - Work from Home

Apex Focus Group

Gastonia, NC 28054

Planmeca USA

Charlotte, NC 28273

Spectrum

Charlotte, NC 28273

Bachelor's or associate degree in a technical field or equivalent education and training
3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
0-1+ years' experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
0-1+ years network troubleshooting in a 24x7 Operations Center
Ability to read, write, speak and understand English
Ability to deliver excellent client service
Ability to identify, analyze and troubleshoot technical issues efficiently
Ability to isolate equipment, facility and network component problems
Ability to prioritize, organize and follow established procedures
Sound judgment and initiative
Ability to master technical support tools and systems
Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
Knowledge of Windows, Word, Excel and Outlook
Knowledge of coax and fiber technologies
Adherence to company policies, procedures and standards

RecruitMilitary Placement Services

Gastonia, NC

Relativity

Charlotte, NC 28269

Keylent

Kings Mountain, NC 28086

AlliedTravelCareers

Charlotte, NC 28204

organicgirl

Bessemer City, NC 28016

Advanced Technology Services

Lincolnton, NC 28093

High School Graduate or equivalent (GED).
Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.
Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
Must be able to use basic hand tools and specialized tools as appropriate.
Extensive travel required. (Local, National, International)