2075 Technical Support Engineer jobs in Natick,MA

Master's degree in Library and Information Science (MLIS), Information Management, Knowledge Management, Information Systems, Data Science, Engineering, or a related discipline.
Equivalent combination of education and relevant professional experience may be considered.
Minimum 5 years of progressively responsible experience in technical information management, library and information services, knowledge management, enterprise content management, or a related field.
Experience implementing information management technologies, enterprise search, content repositories, metadata frameworks, and governance practices within scientific, engineering, research, or technical organizations.
Strong knowledge of information and knowledge management principles, including information architecture, taxonomy development, metadata management, content governance, and information lifecycle management.
Familiarity with enterprise search, analytics, semantic technologies, AI-enabled discovery tools, and modern digital content and knowledge-sharing platforms.
Excellent leadership, strategic planning, analytical, communication, and stakeholder management skills, with the ability to collaborate effectively across business, research, and technology organizations.